Remote

Growthlab ...

Remote

Growthlab ...

Home

Services

Home

Services

Customer Support
That Works on Your Terms.

Customer Support
That Works on Your Terms.

Fast, flexible, 24/7 support from expert agents, delivered with simple month-to-month plans—designed for your business.

Fast, flexible, 24/7 support from expert agents, delivered with simple month-to-month plans—designed for your business.

Save up to 60% with expertly trained customer support agents and streamlined support operations—premium quality, affordable pricing.

The Secret to 5-Star Reviews? CX Perfectly Aligned with Your Brand.

Support solutions

Support solutions

To grow your business Full-service, fully-managed outsourcing solutions for growing businesses, everywhere.

To grow your business Full-service, fully-managed outsourcing solutions for growing businesses, everywhere.

Call centers

Call centers

Enterprise grade, omni-channel support teams without the overhead.

Enterprise grade, omni-channel support teams without the overhead.

Sales teams

Sales teams

Grow your business faster with expert sales reps. Ready to go in 1 week.

Grow your business faster with expert sales reps. Ready to go in 1 week.

Customer support

Customer support

Add speed, scale, and flexibility to your customer support operation, 24/7.

Add speed, scale, and flexibility to your customer support operation, 24/7.

Industries We Serve

Industries We Serve

Industries We Serve

No Matter the Industry, We’ve Got You Covered.

No Matter the Industry, We’ve Got You Covered.

No Matter the Industry, We’ve Got You Covered.

Every business is unique, but one thing remains constant—your customers deserve the best support experience.

Every business is unique, but one thing remains constant—your customers deserve the best support experience.

FX Brokers & Prop Firms

FX Brokers & Prop Firms

"Precision where it matters most."

"Precision where it matters most."

Multilingual, 24/7 support for clients across the globe. Whether it’s trade inquiries, onboarding, or account resolutions, we’re here to build trust and loyalty with your customers.

Multilingual, 24/7 support for clients across the globe. Whether it’s trade inquiries, onboarding, or account resolutions, we’re here to build trust and loyalty with your customers.

E - Commerce

E - Commerce

"Turning shoppers into lifelong customers."

"Turning shoppers into lifelong customers."

From order tracking to returns, our agents manage high-volume queries seamlessly. We support major platforms like Shopify, WooCommerce, and beyond, always aligning with your brand.

From order tracking to returns, our agents manage high-volume queries seamlessly. We support major platforms like Shopify, WooCommerce, and beyond, always aligning with your brand.

Everything Else

"Because no two businesses are the same."

We’ve supported SaaS startups, crypto innovators, gaming communities, and more. Whatever your industry, we’ll craft a solution that fits.

We’ve supported SaaS startups, crypto innovators, gaming communities, and more. Whatever your industry, we’ll craft a solution that fits.

Find your ideal Support Package - No Matter your stage

Find your ideal Support Package - No Matter your stage

Find your ideal Support Package - No Matter your stage

Hassle-Free, Flexible Pricing (No Long-Term Commitment)

End-to-End Solution - Recruitment, Training, and Operations Covered

Part-Time Agent

Up to-80 hrs/month (flex scheduling)

Advanced product/service training

Dedicated QA & Team Lead

Standard coverage hours (aligned with client)

Standard coverage hours (aligned with client)

Async support (email, messaging)

Standard SLAs

Full-Time Agent

160 hrs/agent/month

Multilingual capability (English +Chinese, etc.)

Multilingual capability (English +Chinese, etc.)

Advanced product/service training

Dedicated QA & Team Lead

(Mon-Fri) or extended/24x7 if needed

(Mon-Fri) or extended/24x7 if needed

Omnichannel (Voice, Chat, email)

Standard SLAs (Faster Response times)

Standard SLAs (Faster Response times)

Highly experienced agents (5+ years) with Tier 1 company background (Apple, Uber, etc.)

Highly experienced agents (5+ years) with Tier 1 company background (Apple, Uber, etc.)

Technical/Industry-specific expertise if required.

Multilingual Support

Support in English, Chinese and More

24/7 Availability

Never miss a client request, day or night

Omnichannel Service

Voice, email, chat - we’ve got it covered.

Proven Expertise

Experienced agents with Tier 1 background

Experienced agents with Tier 1 background

Custom Training

Agents trained on your platforms, tools and services

Agents trained on your platforms, tools and services

Multilingual Support

Support in English, Chinese and More

Getting Started is Easy

Getting Started is Easy

Getting Started is Easy

Go Live

03

Launch and start seeing results.
Your support team is ready to handle inquiries and deliver exceptional service.

01

Book a call

Let’s talk about your business needs.
We’ll discuss your challenges and craft a support solution tailored just for you.

Build Your Team

02

We assemble the perfect team for your goals.
Our experts handpick and train agents to align with your brand and processes.

Book a call

Let’s talk about your business needs.
We’ll discuss your challenges and craft a support solution tailored just for you.

Build Your Team

We assemble the perfect team for your goals.
Our experts handpick and train agents to align with your brand and processes.

Go Live

Launch and start seeing results.
Your support team is ready to handle inquiries and deliver exceptional service.

01

02

03

Remote

Growthlab ...

At Remote Growthlab, we specialize in helping businesses streamline their operations and scale efficiently. From multilingual customer support to tailored development teams, we provide flexible, high-quality solutions designed to match your vision and goals

Contact

+61-468-363-639

www.remotegrowthlab.com

hello@remotegrowthlab.com

121 King St, Melbourne VIC 3000, Australia

© Remote Growthlab PTY LTD. All rights reserved.